Return Policy

FiberOptic Supply firmly stands behind all of our products and has built a strong reputation for providing quality service to all our customers. If for any reason you are unsatisfied with your purchase, you may return the product subject to the terms below:

  • Returns must be made within 30 days of the original order date.

  • Items must be new and in the original packaging.

  • FOS will cover the cost of return shipping if the return is a result of our error.

  • An RMA number is required on all returns. Please see info below on our RMA procedure.

Non-Returnable Items

Items which are custom built such as fiber patch cables and multi-fiber assemblies are non-returnable unless defective.

RMA Procedure

Please call 800-322-4525 or fill out our contact form to request an RMA number. We are unable to accept any return without authorization.

Once an RMA has been issued, please send the materials to:

FiberOptic Supply
Attn: RMA # (enter your RMA number)
2171 S Trenton Way
STE 223
Denver, CO 80231

Lifetime Guarantee on all Patch Cables and Custom Built Assemblies

FiberOptic Supply offers a lifetime guarantee free from manufacturing defects on all our patch cables and custom built assemblies.


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